Privacy Policy

Effective Date: 03/01/206
Last Updated: 03/01/206

This California Privacy Policy applies to California residents and supplements the information contained in the general Privacy Policy of Dream Clean (“Company,” “we,” “our,” or “us”). It is provided in compliance with the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

If you are a California resident, this policy describes your privacy rights and how you may exercise them.

In the past 12 months, we may have collected the following categories of personal information:

• Name
   
• Email address
   
• Phone number
   
• Service address
   
• IP address
   

• Records of services purchased
   
• Billing information
   
• Payment history
   

• Website browsing activity
   
• Device information
   
• Interaction with our website
   

• Approximate location derived from IP address
   

• Payment information
   
• Access instructions (e.g., gate codes, entry notes)
   

We collect this information directly from you, automatically through our website, or from service providers.

We collect personal information for the following business purposes:

• To provide cleaning services
   
• To schedule appointments
   
• To process payments
   
• To respond to inquiries
   
• To improve website functionality
   
• To comply with legal obligations
   
• To prevent fraud or security incidents
   

We only use personal information as reasonably necessary and proportionate to achieve these purposes.

Dream Clean does not sell personal information.

We do not share personal information for cross-context behavioral advertising.

If this practice changes in the future, we will update this policy and provide a “Do Not Sell or Share My Personal Information” link as required by law.

We retain personal information only as long as reasonably necessary to:

• Fulfill the purpose for which it was collected
   
• Comply with legal, tax, and accounting requirements
   
• Resolve disputes
   
• Enforce agreements
   

Retention periods vary depending on the type of information and legal obligations.

As a California resident, you have the following rights:

You may request:

• The categories of personal information we collected
   
• The specific pieces of personal information we hold about you
   
• The categories of sources from which information was collected
   
• The business purpose for collecting it
   
• The categories of third parties with whom we share it
   

You may request deletion of your personal information, subject to certain legal exceptions.

You may request correction of inaccurate personal information.

You may request that we limit the use of sensitive personal information to what is necessary to perform services.

We will not discriminate against you for exercising your privacy rights.

To submit a privacy rights request, contact us:

Email: Info@dreamclean.shop
Phone: 949-775-1341
Website: dreamclean.shop

We may need to verify your identity before processing your request. We will respond within the timeframe required by California law (generally within 45 days).

You may also designate an authorized agent to make a request on your behalf.

We may disclose personal information to the following categories of service providers:

• Payment processors
   
• Website hosting providers
   
• Scheduling software providers
   
• Business insurance providers
   
• Legal and accounting professionals
   

All service providers are contractually required to safeguard personal information.

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no internet transmission is completely secure.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

We reserve the right to amend this California Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date.

Dream Clean
Website: dreamclean.shop
Email: Info@dreamclean.shop
Phone: 949-775-1341